{"id":51,"date":"2025-11-03T12:52:09","date_gmt":"2025-11-03T12:52:09","guid":{"rendered":"https:\/\/www.en-pls.fr\/blog\/?p=51"},"modified":"2025-11-02T12:53:47","modified_gmt":"2025-11-02T12:53:47","slug":"hubspot-ne-fonctionne-plus-voici-les-bonnes-pratiques-a-adopter-en-pls-fr","status":"publish","type":"post","link":"https:\/\/www.en-pls.fr\/blog\/2025\/11\/03\/hubspot-ne-fonctionne-plus-voici-les-bonnes-pratiques-a-adopter-en-pls-fr\/","title":{"rendered":"HubSpot ne fonctionne plus ? Voici les bonnes pratiques \u00e0 adopter | en-pls.fr"},"content":{"rendered":"\n<p><em>Guide rapide en cas de panne HubSpot.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">R\u00e9sum\u00e9 rapide<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sympt\u00f4mes :<\/strong> tableau de bord vide, formulaires non envoy\u00e9s, e-mails bloqu\u00e9s, CRM inaccessible.<\/li>\n\n\n\n<li><strong>Causes possibles :<\/strong> panne serveur, surcharge API, maintenance, extensions navigateur ou probl\u00e8me DNS.<\/li>\n\n\n\n<li><strong>Action imm\u00e9diate :<\/strong> consulter <a href=\"https:\/\/status.hubspot.com\/\">status.hubspot.com<\/a> et tester un autre navigateur.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">V\u00e9rifications essentielles (5 minutes)<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Consulte la page <a href=\"https:\/\/status.hubspot.com\/\">HubSpot Status<\/a> pour confirmer un incident.<\/li>\n\n\n\n<li>Teste HubSpot en navigation priv\u00e9e ou depuis un autre navigateur.<\/li>\n\n\n\n<li>D\u00e9sactive les extensions marketing (bloqueurs, cookies tiers, scripts d\u2019analyse).<\/li>\n\n\n\n<li>Teste sur un autre r\u00e9seau ou via ton smartphone (4G\/5G).<\/li>\n\n\n\n<li>V\u00e9rifie que tu n\u2019as pas atteint de limite API ou quota CRM.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Bonnes pratiques pendant l\u2019incident<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ne modifie pas les workflows ou formulaires pendant la panne : risque de d\u00e9synchronisation.<\/li>\n\n\n\n<li>Note les actions clients importantes en local pour les enregistrer plus tard.<\/li>\n\n\n\n<li>Informe ton \u00e9quipe pour \u00e9viter les doublons de saisie.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">D\u00e9pannage cibl\u00e9<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Probl\u00e8me<\/th><th>Solution<\/th><\/tr><\/thead><tbody><tr><td>CRM inaccessible<\/td><td>Attends la r\u00e9solution officielle ; teste depuis un autre navigateur et vide le cache.<\/td><\/tr><tr><td>Formulaires non envoy\u00e9s<\/td><td>D\u00e9sactive les bloqueurs de script, v\u00e9rifie les int\u00e9grations et r\u00e9essaye plus tard.<\/td><\/tr><tr><td>Automatisations bloqu\u00e9es<\/td><td>Surveille la section Workflows et ne modifie rien tant que le statut global est rouge.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<p><strong>Combien de temps dure une panne HubSpot ?<\/strong><br>En g\u00e9n\u00e9ral, moins d\u2019une heure. Les incidents majeurs sont suivis en direct sur status.hubspot.com.<\/p>\n\n\n\n<p><strong>Est-ce risqu\u00e9 pour mes donn\u00e9es ?<\/strong><br>Non : HubSpot stocke les donn\u00e9es en redondance sur plusieurs serveurs s\u00e9curis\u00e9s.<\/p>\n\n\n\n<p>\ud83d\udc49 Besoin de signaler un probl\u00e8me ? Rendez-vous sur <a href=\"https:\/\/www.en-pls.fr\">en-pls.fr<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>HubSpot ne marche pas ? D\u00e9couvrez les bons r\u00e9flexes pour identifier la panne, prot\u00e9ger vos donn\u00e9es et reprendre votre activit\u00e9 sans perte.<\/p>\n","protected":false},"author":1,"featured_media":49,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,3,26],"tags":[6,8,27,7],"class_list":["post-51","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aide","category-conseils","category-hubspot","tag-bug","tag-down","tag-hubspot","tag-pls"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.en-pls.fr\/blog\/wp-json\/wp\/v2\/posts\/51","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.en-pls.fr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.en-pls.fr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.en-pls.fr\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.en-pls.fr\/blog\/wp-json\/wp\/v2\/comments?post=51"}],"version-history":[{"count":1,"href":"https:\/\/www.en-pls.fr\/blog\/wp-json\/wp\/v2\/posts\/51\/revisions"}],"predecessor-version":[{"id":52,"href":"https:\/\/www.en-pls.fr\/blog\/wp-json\/wp\/v2\/posts\/51\/revisions\/52"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.en-pls.fr\/blog\/wp-json\/wp\/v2\/media\/49"}],"wp:attachment":[{"href":"https:\/\/www.en-pls.fr\/blog\/wp-json\/wp\/v2\/media?parent=51"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.en-pls.fr\/blog\/wp-json\/wp\/v2\/categories?post=51"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.en-pls.fr\/blog\/wp-json\/wp\/v2\/tags?post=51"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}